05 August 2015 | News Release

Werner Electric Supply Selects Conexiom

Top 50 electrical distributor enhances customer service and sales order processes with 100% data accuracy and speed of automation

VANCOUVER, BRITISH COLUMBIA (August 5, 2015) – ecmarket, a cloud solutions company, announced today that Werner Electric Supply, a leading electrical supply distributor based in Wisconsin, has launched ecmarket’s Conexiom to automate sales order processing. Werner implemented the Conexiom sales order automation solution to eliminate the tedious process of entering sales orders manually and expects order processing efficiency gains of 70% or more on qualifying orders.

Through its 11 locations and with combined sales exceeding $240 million, Werner recognized the need to become more effective in meeting the high demands of its customers. By implementing a sales order automation solution that easily integrates with existing business processes, Werner Electric Supply can successfully manage its business growth, and that of its customers.

“Manually entering and scheduling our larger orders can take our customer service representatives two to three hours, leaving room for possible data entry errors,” said Mike Jirikowic, Territory Customer Service Manager, Werner Electric Supply. “After implementing Conexiom, we have experienced a huge time savings, cutting this process down to minutes while eliminating data entry errors. In turn, we are able to speed up our sales cycle, improve accuracy, and keep our customer service representatives focused on our biggest priority – our customers.”

“Today’s business landscape is competitive and in continuous need of automating business processes to stay competitive,” states ecmarket President and CEO, Brent Halverson. “Werner Electric Supply saw Conexiom as a solution to improving their sales order cycle times, a key component to being a successful electrical distributor in an aggressive market.”

About Werner Electric
Werner Electric Supply provides automation, electrical, safety, clean energy, and data communication products and services to a wide range of industrial, commercial and construction customers. Werner Electric Supply employs over 380 people in 11 locations throughout the state of Wisconsin and Upper Michigan. Werner is dedicated to not only providing improvement in the distribution of quality products and services, but also committed to the success of its employees, customers, vendors, and the communities it serves. For more information, visit: www.wernerelectric.com