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How Shamrock Sales Automated Orders for 25 Trading Partners in 2 Weeks
Driven by a belief that most companies don’t use ERPs efficiently, the team at Shamrock Sales makes it a priority to identify and implement new ways to streamline their Epicor P21 instance. This drove them to find a way to improve their overall process by automating order entry.
After being burned by an enterprise content management solution that couldn’t deliver the automation outcomes they expected, Shamrock Sales looked for a solution that wouldn’t rely on human oversight. Shamrock wanted to reinvest customer service reps’ time to focus on customer experience while reducing the number of errors created by manual data entry. They couldn’t accomplish this goal without fully removing people from the order entry process.
Join our Q&A with Chrissie Thompson, Business Systems Analyst at Shamrock Sales, who has over 25 years of experience selecting and implementing ERP solutions. Learn why Shamrock Sales selected Conexiom to automate order entry and what set it apart from other options. By partnering with Conexiom, the team at Shamrock benefited from unparalleled P21 expertise that helped improve their ERP environment and achieved touchless order automation for 25 Trading Partners in two weeks.