What is a B2B Order Automation Platform?

A B2B order automation platform is a software solution designed to automatically process sales and purchase orders between businesses—without manual data entry. It digitizes and validates incoming orders from customers, ensuring they are accurate, complete, and ready for fulfillment with minimal human intervention.

These platforms are purpose-built for the complexity of business-to-business (B2B) transactions, which often involve high-volume, multi-line orders with custom pricing, part numbers, and shipping instructions.

Why It Matters

Manual order entry slows down fulfillment, introduces errors, and ties up valuable Customer Service Representatives (CSRs) in repetitive tasks. For manufacturers and distributors, automation is critical to scaling operations, reducing costs, and delivering a superior customer experience.

A B2B order automation platform helps businesses:

• Eliminate manual order entry and rework
• Reduce costly order errors and delays
• Increase CSR productivity and morale
• Improve on-time, in-full (OTIF) delivery rates
• Enable scalable growth without adding headcount

How Conexiom Powers B2B Order Automation

Conexiom is a leading B2B order automation platform trusted by global manufacturers and distributors. Using self-learning AI, Conexiom transforms emailed PDFs, Excel files, and other unstructured formats into clean, structured sales orders that are automatically validated and entered into ERP systems.

Key capabilities include:

• 87%+ touchless order processing
• AI-powered data extraction with 95%+ accuracy
• Business rule validation for SKUs, pricing, shipping, and more
• Exception-based processing to focus attention only where needed
• Seamless integration with existing systems—no customer behavior change required

Whether customers send structured EDI files or unstructured PDFs, Conexiom ensures every order is processed quickly, accurately, and with full visibility.

Business Impact

By automating order processing with Conexiom, companies achieve:

• 50% fewer errors
• 25% improvement in order cycle times
• 2X CSR team capacity
• Higher customer satisfaction and retention

A B2B order automation platform is not just a tool—it’s a strategic asset for transforming quote-to-cash performance and driving profitable growth.