What is Sales Order Entry Automation?

Sales order entry automation is the digital transformation of manual order entry processes using AI and automation. Instead of relying on Customer Service Representatives (CSRs) to key in orders line by line, it converts incoming purchase orders into sales orders with speed, precision, and no human touch.

Why It Matters

Manual order entry is slow, error-prone, and costly. It drains CSR capacity, delays fulfillment, and introduces avoidable mistakes that damage customer trust. For manufacturers and distributors, sales order entry automation ensures:

• Faster quote-to-cash cycles
• Improved on-time, in-full (OTIF) performance
• Higher order accuracy and fewer chargebacks
• Enhanced customer satisfaction and retention

How Conexiom Automates Sales Order Entry

Conexiom’s AI-driven platform transforms sales order processing with over 95% accuracy, powered by proprietary machine learning trained on 1 billion+ purchase order lines per year. Built for manufacturers and distributors, Conexiom solves industry-specific challenges at scale.

Key benefits include:

• 87% Touchless Order Processing
  Automate the entire order entry process—no reviews, no manual approval queues.
• AI-Powered Data Validation
  Fix issues like incorrect SKUs, pricing, units of measure, and shipping details—before orders hit your system.
• Ideal Order Acceptance
  Ensure every order meets internal standards the first time, reducing downstream exceptions and rework.
• No Customer Behavior Change
  Customers keep ordering the same way—via email, PDF, or spreadsheet—while Conexiom handles the transformation behind the scenes.
• Root Cause Correction
  Automatically identifies and resolves repeat order issues to drive ongoing performance gains.

Proven Business Results

Conexiom customers report:

• 50% fewer order errors
• 25% improvement in on-time deliveries
• 2X increase in CSR productivity
• 100% visibility and audit compliance

Sales order entry automation isn’t just about speed—it’s about transforming how you fulfill customer expectations at scale.