What is Unit of Measure Conversion Automation?

Unit of measure (UOM) conversion automation is the process of automatically translating and aligning different units of measurement between what a customer submits on an order and how it’s stored and processed in an internal system, such as an ERP.

In B2B order processing, customers often use their preferred UOMs—like cases, pallets, or packs—while suppliers store the same items as individual units or in a different format. Without automation, these mismatches lead to fulfillment errors, delays, and costly rework.

Why It Matters

Manual UOM conversion is prone to error. A customer may order “2 pallets,” but the ERP expects “96 units.” If the conversion isn’t handled accurately, the wrong quantity may be shipped, invoiced, or rejected—damaging both customer satisfaction and operational efficiency.

UOM discrepancies can result in:

• Over- or under-shipment of products
• Invoice mismatches and credit memos
• Stock shortages or excess inventory
• Increased order processing time
• Customer frustration and account strain

How Conexiom Automates Unit of Measure Conversion

Conexiom eliminates UOM mismatches with intelligent automation that interprets, converts, and validates quantity fields on incoming orders using AI and business rules. Regardless of how the customer formats the order, Conexiom ensures that quantities align with internal system expectations before the order is accepted.

Key features include:

• AI-powered extraction and interpretation of customer-submitted UOMs
• Automatic conversion to ERP-standard units
• Validation of quantity consistency based on item-level rules
• Exception handling for unsupported or ambiguous UOMs
• Continuous learning to reduce future conversion mismatches

By automating UOM conversions, Conexiom ensures orders are processed correctly the first time—without slowing down fulfillment or requiring manual intervention.

Real-World Impact

Businesses using Conexiom for UOM conversion automation experience:

• Fewer quantity-related order errors
• Faster order processing and fulfillment cycles
• Reduced manual correction and exception handling
• Higher customer satisfaction and trust
• Improved inventory and supply chain accuracy

Unit of measure automation is a critical piece of accurate, scalable B2B order processing—and Conexiom makes it effortless.