Sales Order Processing
Sales order processing continues to be a major source of frustration for busy distributors and manufacturers. As many organizations strive to optimize operations, order management is often overlooked as costs are not clearly separated. Despite technology improvements, many companies continue to manually enter customer purchase orders as sales orders in their ERP systems. But this traditional approach is painstakingly slow, error-prone, expensive and archaic.
Sales Order Automation by Conexiom simplifies the sales process and transforms order management from headache to competitive advantage. Conexiom revolutionizes order processing by eliminating the tedious, labor intensive manual components. It’s an easy to use, cost-effective solution that can deliver ROI in as little as 30 days. Not only do customers enjoy higher productivity and profitability, but their customers benefit as well.
Eliminating manual intervention makes order processing of sales more reliable and accelerates order cycles instantly. Customer service representatives can save up to 95% of their time by switching to sales order automation. Conexiom seamlessly captures critical data from printed/emailed purchase orders and automatically translates it into a sales order in the ERP system. No more shuffling paper. No more duplication of effort. Just faster order cycles with orders processed in minutes rather than hours.
It’s hard to ignore that manual order processing is cumbersome and costly, but change can be daunting. Concerns over sizable capital expenditures for hardware or software can be disarming, coupled with exhausted IT resources. Fortunately, Conexiom requires no additional hardware, software or infrastructure. Located in the cloud, Conexiom is easy to implement in less than one week without requiring any in-house IT resources or technical expertise.
Automating the flow of information is not only faster, but creates lower error rates. Manually re-keying order information opens the door to unavoidable human errors and customer frustration. Conexiom drives customer loyalty with its unique 100% data capture accuracy. This ensures order details are transferred correctly every time regardless of purchase order format. Fewer errors means big savings with fewer costly returns that can also erode customer satisfaction.
By working smarter, Conexiom improves the bottom line in several ways. Reducing transactional costs by as much as 80%, Conexiom instantly boosts profitability. Another key advantage is the ability to invoice and receive payment faster due to accelerated order cycles. Stronger cash flow management translates into more capital available to reinvest in the business.
Improving order performance starts with removing unnecessary steps. Sales order processing through automation means no more printing or archiving of email and fax orders. It means no more time consuming data entry and re-entry. It means no more costly keying errors. And it means fewer headaches. Conexiom takes the hassles out of order processing so customers can focus on what really matters – serving their customers rather than entering orders.
How Conexiom's Sales Order Processing Solution helps your business
How Conexiom's Sales Order Processing Solution helps your customers
How Does Our Sales Order Processing Solution Work?
Are you a distributor or manufacturer that receives faxed or emailed purchase orders that are manually keyed as sales orders? Would you rather have your sales people or customer service team members selling and serving your customers instead of doing data entry?
Conexiom converts faxed and emailed purchase orders into automated sales orders. When customer purchase orders are printed or arrive by email, you simply re-direct them to Conexiom and all order detail in the PO is extracted and transformed automatically into a sales order in your ERP system with 100% accuracy. It eliminates the challenge of dual entry for your customers as you no longer need to request they re-key their purchase orders into your web order system once they have created the PO in their own system. It integrates with existing ERP or inventory management systems and doesn’t require hardware, software licenses or extra fees for setup or support.
Processing orders just got easier.
The Business Advantage
Reward both your business and your customer. Serve customers accurately and quickly, all while keeping costs in check and freeing up valuable staff to focus on enhancing customer satisfaction.
The Technical Advantage
Eliminate costly errors with 100% data accuracy and efficient technology that integrates with existing systems.
Too good to be true? No. It's better
Sales order processing automation means better customer service. Your customer service reps now have the time to focus on serving customers, not manually entering orders.
- Orders are processed within minutes.
- Your customers do not need the financial or technical resources to implement EDI.
- More revenue-generating time for staff is achieved without having to hire more administrative staff.
- Business conversations become about the value you can add to customers’ businesses, not price.
- Business processes remain the same. No customer involvement is necessary.
The Right Fit
We serve a wide variety of wholesale distributors and manufacturers in various sectors with different systems. See if Conexiom is right for you.
Is this product right for you?
If your company meets the above criteria, check on these specifics and learn more by signing up for a demo, watching a recorded presentation, or requesting additional information.
- Receive faxed and emailed purchase orders that are manually entered?
- Have customers that require a purchase order to buy from you?
- Sell items with standard part numbers, and not made to order?
- Have high volume customers you want to secure?
- Enter orders through EDI, web order entry and manually?
Supported Systems, Formats & Methods
Conexiom can automatically process text purchase orders in any of the following formats:
- Microsoft Excel
- CSV files
- Text files
- Emails
- Adobe PDF
- Microsoft Word
- HTML
- Printer files (Postscript, Raw, GDI, PCL, Text) under Windows, Unix, Linux, AS/400, or Apple.
Processed purchase orders can be transformed and delivered automatically into any ERP system that accepts EDI or XML including:
- Epicor ERPs
- SAP ERPs
- IBM ERPs
- Infor ERPs
- Oracle ERPs
- SYSPRO ERPs
- Microsoft Dynamics ERP
- SAGE ERP