Stop the Manual Document-Matching Chaos with Order Acknowledgements

Automatically convert Order Acknowledgements into an ERP system-compatible file that matches each vendor’s existing PO.

How Order Acknowledgements Works

Buyer sends PO to vendor, who replies with a PO acknowledgement.
Conexiom processes vendor's PO acknowledgement.
Conexiom generates output file (EDI 855) for import into buyer’s ERP.
Order Acknowledgements matches the existing PO in buyer’s ERP.
Buyer sends PO to vendor, who replies with a PO acknowledgement.
Conexiom processes vendor's PO acknowledgement.
Conexiom generates output file (EDI 855) for import into buyer’s ERP.
Order Acknowledgements matches the existing PO in buyer’s ERP.

Genpak saves thousands of hours per year to reinvest in customer experience.

Genpak chose Conexiom to eliminate the manual processing of sales orders so internal resources could be redirected toward customer-oriented, high-value tasks.

20%

Time saved per CSR

100%

Data Accurate Purchase Orders

“Having the orders come in through email, be sent to Conexiom and come back to us as if it were an EDI order has been a tremendous time saver for us.”

Darlene Bardin

Continuous Improvement Leader

Director of Customer Service

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Automate Order Acknowledgements, Enhance the Customer Experience

When order acknowledgments are automatically entered into the ERP system and easily accessible, distributors do not have to follow up with vendors. Therefore, potential problems can be addressed early, and missed or partial orders can be completed rapidly, further improving customer satisfaction.

Improve Customer Satisfaction

Enable CSRs to enhance the customer experience by spending their time talking to customers and providing excellent customer experience.

Build Trust with Customers

Address potential problems early and proactively by ensuring CSRs have the right information on hand.

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Integrates with the Systems You Already Use

The easier question is “What doesn’t Conexiom integrate with?”

Calculate Your Automation Potential

What is your Annual Revenue?
(in Millions)

Annual Revenue in Millions

Number of Reps Processing Orders?

Number of reps who spend time manually entering or processing documents.

Percentage of Time Spent on Manual Entry?

Percentage of time each rep spends manually entering or processing documents.

Revenue Protected

${{RevenueProtected.toLocaleString()}}MM

Time Recovered

{{TimeRecovered.toLocaleString()}} hrs/yr

Additional Customer Touchpoints

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Request a free, personalized business case and consultation with one of our Automation Specialists

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Say goodbye to managing order acknowledgements, forever.

CSRs should spend their time talking to customers and providing excellent customer experience. They should not be spending hours matching documents.