Stop the Manual Document-Matching Chaos with Order Acknowledgements
Automatically convert Order Acknowledgements into an ERP system-compatible file that matches each vendor’s existing PO.
Genpak chose Conexiom to eliminate the manual processing of sales orders so internal resources could be redirected toward customer-oriented, high-value tasks.
Time saved per CSR
Data Accurate Purchase Orders
“Having the orders come in through email, be sent to Conexiom and come back to us as if it were an EDI order has been a tremendous time saver for us.”
Darlene Bardin
Continuous Improvement Leader
Director of Customer Service
When order acknowledgments are automatically entered into the ERP system and easily accessible, distributors do not have to follow up with vendors. Therefore, potential problems can be addressed early, and missed or partial orders can be completed rapidly, further improving customer satisfaction.
Enable CSRs to enhance the customer experience by spending their time talking to customers and providing excellent customer experience.
Address potential problems early and proactively by ensuring CSRs have the right information on hand.
The easier question is “What doesn’t Conexiom integrate with?”
Annual Revenue in Millions
Number of reps who spend time manually entering or processing documents.
Percentage of time each rep spends manually entering or processing documents.
Revenue Protected
Time Recovered
Additional Customer Touchpoints
This whitepaper delves into the efficiencies delivered by automated processes and how leading manufacturers and distributors have successfully transformed their Sales Order and Invoice Processing operations.
Ebook
Transform your business with sales order automation to build resiliency and enhance the customer experience to gain a competitive advantage.
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A purpose-built, fully automated sales order solution that transforms incoming electronic documents into 100% data-accurate touchless outcomes can save money, reduce errors, and improve the customer experience—all while accelerating your digital transformation efforts.
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