When order acknowledgments are automatically entered into the ERP system and easily accessible, distributors do not have to follow up with vendors. Therefore, potential problems can be addressed early, and missed or partial orders can be completed rapidly, further improving customer satisfaction.
Enable CSRs to enhance the customer experience by spending their time talking to customers and providing excellent customer experience.
Address potential problems early and proactively by ensuring CSRs have the right information on hand.
The easier question is “What doesn’t Conexiom integrate with?”
Werner Electric Supply chose Conexiom to help them in their relentless pursuit of delivering exceptional customer experience.
Hours per year freed for CSR’s
Data Accurate Purchase Orders
Trading Partners Automated
“Our customers can’t believe how fast we can turn around purchase orders. We can get them up-to-date information within minutes.”
Mike Jirikowic
Continuous Improvement Leader
Werner Electric Supply
Number of staff members responsible for manually entering / processing documents.
Percentage of time spent manually entering or processing documents.
Average fully-loaded salary of your staff members responsible for document processing.
Manual Entry Cost
Time Wasted
Average Savings via Automation
Transform emailed trade payable invoices into EDI 810s
Increase response speed for quotes and win more business
Turn existing SPAs into structured electronic order agreements in your ERP system
Remove the manual entry of purchase orders and put the “customer” back in “customer service rep”
Quickly determine which trading partners to onboard into Conexiom
Instantly convert vendor order acknowledgements into an ERP system-compatible file that matches an existing PO
This whitepaper delves into the efficiencies delivered by automated processes and how leading manufacturers and distributors have successfully transformed their Sales Order and Invoice Processing operations.
Ebook
Transform your business with sales order automation to build resiliency and enhance the customer experience to gain a competitive advantage.
Blog
A purpose-built, fully automated sales order solution that transforms incoming electronic documents into 100% data-accurate touchless outcomes can save money, reduce errors, and improve the customer experience—all while accelerating your digital transformation efforts.
Blog
