Stop the Manual Document-Matching Chaos with Vendor Order Acknowledgements

Automatically convert Vendor Order Acknowledgements into an ERP system-compatible file that matches each vendor’s existing PO.

How Order Acknowledgements Works

Buyer sends PO to vendor, who replies with a PO acknowledgement.
Conexiom processes vendor's PO acknowledgement.
Conexiom generates output file (EDI 855) for import into buyer’s ERP.
Order Acknowledgements matches the existing PO in buyer’s ERP.
Buyer sends PO to vendor, who replies with a PO acknowledgement.
Conexiom processes vendor's PO acknowledgement.
Conexiom generates output file (EDI 855) for import into buyer’s ERP.
Order Acknowledgements matches the existing PO in buyer’s ERP.

Automate Order Acknowledgements, Enhance the Customer Experience

When order acknowledgments are automatically entered into the ERP system and easily accessible, distributors do not have to follow up with vendors. Therefore, potential problems can be addressed early, and missed or partial orders can be completed rapidly, further improving customer satisfaction.

Improve Customer Satisfaction

Enable CSRs to enhance the customer experience by spending their time talking to customers and providing excellent customer experience.

Build Trust with Customers

Address potential problems early and proactively by ensuring CSRs have the right information on hand.

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Integrate with the Systems You Already Use

The easier question is “What doesn’t Conexiom integrate with?”

Turn Your Customer Experience into a Competitive Advantage

Werner Electric Supply chose Conexiom to help them in their relentless pursuit of delivering exceptional customer experience.

6,263

Hours per year freed for CSR’s

100%

Data Accurate Purchase Orders

115

Trading Partners Automated

“Our customers can’t believe how fast we can turn around purchase orders. We can get them up-to-date information within minutes.”

Mike Jirikowic

Continuous Improvement Leader

Werner Electric Supply

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Calculate Your Automation Potential

Number of CSR’s Manually Entering Data?

Number of staff members responsible for manually entering / processing documents.

Percentage of Time Spent on Manual Entry

Percentage of time spent manually entering or processing documents.

Average Salary of a CSR

Average fully-loaded salary of your staff members responsible for document processing.

Manual Entry Cost

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Time Wasted

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Average Savings via Automation

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Request a free, personalized business case and consultation with one of our Automation Specialists

Custom Assessment

Every Document Automation Tool You Need in One Platform

Transform emailed trade payable invoices into EDI 810s

Increase response speed for quotes and win more business

Turn existing SPAs into structured electronic order agreements in your ERP system

Remove the manual entry of purchase orders and put the “customer” back in “customer service rep”

Quickly determine which trading partners to onboard into Conexiom

Instantly convert vendor order acknowledgements into an ERP system-compatible file that matches an existing PO

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This whitepaper delves into the efficiencies delivered by automated processes and how leading manufacturers and distributors have successfully transformed their Sales Order and Invoice Processing operations.

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Transform your business with sales order automation to build resiliency and enhance the customer experience to gain a competitive advantage.

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A purpose-built, fully automated sales order solution that transforms incoming electronic documents into 100% data-accurate touchless outcomes can save money, reduce errors, and improve the customer experience—all while accelerating your digital transformation efforts.

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Say goodbye to managing order acknowledgements, forever.

CSRs should spend their time talking to customers and providing excellent customer experience. They should not be spending hours matching documents.