Women in Manufacturing: The Job I Almost Didn’t Take Turned Into The Career I Love
This webinar focuses on three main topics: acknowledging that there is no road map to career success just points of interest, how to not burn yourself out, and recognizing and appreciating your authentic self.
The New Rules of Competition for Today’s Distributor
This panel of industry all-stars show you how to win market share with new revenue sources, deliver best-in-class CX and attract and retain employees.
Closing the Digital Automation Gap
Starting your digital journey matters now more than ever. Here’s how to do it.
How to Evolve from eCommerce to Multi-Channel Order Capture
If you’re seeking advice on how to transform your eCommerce, these industry experts will share their deep expertise on how to evolve in this new customer-centric digital landscape.
RPA’s Missing Link- Automating Complex Document-Based Processes to Deliver Touchless Outcomes
Over 20 years of RPA automation has delivered great automation outcomes for many processes. What we now find is complex document-based processes are missing an answer for capturing content at 100% accuracy to deliver touchless processes.
Future of Selling in Manufacturing & Distribution
In our upcoming lunch & learn we are joined by Ian Heller of Distribution Strategy Group to explore the evolving sales and customer service roles, and how industry leaders have addressed these challenges and empowered their teams to increase customer satisfaction, grow share of wallet, increase revenue retention, and embrace new selling processes hastened to market by COVID.
How Stellar Industrial Supply Increased Customer Satisfaction to Achieve Legendary Service
This session features Molly Langdon, VP Customer Experience for Stellar Industrial Supply, and Alex Witcpalek, Director of Sales for Conexiom. Alex and Molly discuss how Stellar Industrial Supply increased customer satisfaction to ensure they achieve their fundamental goal to deliver legendary service.
How Epicor P21 Users Have Transformed Their Customer Service
During this session you’ll learn how over 100 Epicor P21 users have transformed their customer service and finance functions through automation of transactions with 100% accuracy. We will be sharing a demonstration of Sales Orders, Vendor Order Acknowledgments and AP Invoices being processed live in P21.
Put the “Customer” back into Customer Service Representative
Watch to find out how you can use intelligent document processing to put your customer back at the heart of what you do, and improve employee experience at the same time.