Webinars

Webinar: How To Excel in the Efficiency Era

In 2021, digitising and automating processes topped the list of initiatives considered most effective to enhance the customer experience. As businesses move into the recovery phase from the impacts of the pandemic, modernising and accelerating digital transformation has never been more important when competing for new and existing customers. Join other CX, operations and digital… Read more »

Event: IA Select – SSON

Every quarter a Select group of IA Executives meets to benchmark with the best, trade battle scars and shortlist their next initiatives based on the insight and group knowledge in the virtual room.

Event: MDM Future of Distribution Summit

Are you as relevant to your customers as you were a year ago? How do you know? So much has changed in 12 months, it’s time to recalibrate.

Webinar: Hosted by Discussion Box

Digital technologies and artificial intelligence are moving leading modern companies way beyond manual order processing and having a direct impact on orders and customer satisfaction. But while technologies like RPA and OCR are elevating sales systems, they are not failsafe. This virtual roundtable examines the role sales order automation is playing in the digital transformation… Read more »

Event: B2B Online Connect Virtual (April 27-28)

The Invite-Only Event For Senior-Level eCommerce & Digital Marketers From Manufacturers & Distributors.

On-Demand MDM Webcast: Create More Revenue-Generating Hours for Your Customer Service Team

Best-in-class customer service is a key differentiator — with significant revenue impact — for distributors who make it a priority. But customer service reps (CSRs) are often bogged down with administrative tasks. Learn how to build business by freeing up your team to grow revenue, cross-sell, and provide a deeper level of service, all without… Read more »

On-Demand Webinar: Ensuring Business Continuity & Increasing Operational Efficiency with Touchless Sales Order Automation

The future is here already as more and more companies are introducing streamlining technologies into back office processes to serve repetitive tasks. Join leading European professionals in O2C, SSC, Finance and Customer Services and find out more.

On-Demand Webinar: Fireside Chat with Field Fastener

Field Fastener’s Director of Information Technology Chad Olson (virtually) sits down with Conexiom’s Mark Toffoli to explore how they achieved 99.96% accuracy and 99.8% on-time delivery and what he did as Field Fastener’s IT director to deliver these amazing results via Conexiom and the company’s ERP system, Epicor® Prophet 21®. In this no-holds-barred discussion, you… Read more »

On-Demand Webinar: The Value of Sales Order Automation in a Digital-First World

Automating your sales order management process is imperative to maximize revenue, create cost savings, and delight customers.

1 2