26 February 2021 |

On-Demand MDM Webcast: Create More Revenue-Generating Hours for Your Customer Service Team

Best-in-class customer service is a key differentiator — with significant revenue impact — for distributors who make it a priority. But customer service reps (CSRs) are often bogged down with administrative tasks. Learn how to build business by freeing up your team to grow revenue, cross-sell, and provide a deeper level of service, all without... Read more »

Best-in-class customer service is a key differentiator — with significant revenue impact — for distributors who make it a priority. But customer service reps (CSRs) are often bogged down with administrative tasks. Learn how to build business by freeing up your team to grow revenue, cross-sell, and provide a deeper level of service, all without changing headcount.

In this webcast, you learn:

• How your customer service team’s activities measure up to the competition
• How to break the barriers that stop you from achieving customer service priorities
• Why more time in the day for your CSRs translates to business growth opportunities