Manufacturers and distributors struggle to implement a comprehensive digital strategy for a good reason: customer adoption.
Despite industry investments in new technologies like eCommerce and EDI, 49% of B2B orders are still emailed to CSRs.
On-Demand Webinar: Make Every Sales Order a Digital Order in Salesforce
18 February 2021 |
Manufacturers and distributors struggle to implement a comprehensive digital strategy for a good reason: customer adoption. Despite industry investments in new technologies like eCommerce and EDI, 49% of B2B orders are still emailed to CSRs.