Sales Order Automation
Turn Manual Orders Into Accurate, Touchless Transactions.
AI that captures, processes, and accelerates every order digitally—without changing how your customers buy.

Your Order Processing Is Costing You Margin & Customers
Manual order entry leads to costly delays, higher cost-to-serve, and erodes customer trust. Each order error has a fully loaded cost of $18,000 on average, according to industry benchmarks, and 85% of B2B customers are likely to churn or spend less after only 3 errors.
AI Turns Every Transaction Into Competitive Advantage
Conexiom is a precision-driven AI platform designed specifically for sales order processing. Unlike generic AI language models that don’t understand your business and guess, Conexiom is trained on millions of transactions, delivering high accuracy from day one, uncovering issues other systems miss.

Smarter Orders.
Exceptional Satisfaction.
Speed and precision matter. Boost On-Time, In-Full delivery and customer satisfaction with AI that processes orders instantly and accurately—no delays, no errors, just better results.

Free Your Team.
Focus On Customers.
Free your team from manual entry and exception chasing. Touchless order automation lets you focus on strategic growth and scale operations without adding more resources.

Zero-Touch Automation.
Zero Disruption.
Automate every order without asking your customers to change how they want to buy. Adaptive AI handles almost every format—no templates, no complex setup, just seamless execution.
The Results Speak for Themselves
Companies Succeeding with Conexiom

Wim J.
Project Manager, Integration Expert and owner | Enterprise (> 1000 emp.)

Jaime C.
Sr. Customer Exp. Specialist | Mid-Market (51-1000 emp.)

Alicia D.
Customer Care Advocate | Mid-Market (51-1000 emp.)
Purpose-Built AI to Automate Every Sales Order
Artificial intelligence instantly captures and processes almost any order. Its accuracy and adaptability virtually eliminates manual data entry while significantly increasing order velocity and accuracy. Coupled with self-learning capabilities and deep analysis of your entire process, Conexiom drives instant results and continuous improvement for your order workflow.
The Formula for Zero-Touch Automation: Coverage, Control, and Accuracy

Complete Coverage Without Compromise
The ability to process a wide range of order formats—24x7x365—without asking customers to change how they buy drives broader adoption, higher satisfaction, and consistent, scalable performance.
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Automation with Control and Confidence
Flexible levels of automation are key to driving great results. Control whether orders are processed via touchless autopilot, with human review in copilot mode, or in a hybrid mode where you select an accuracy confidence level at which orders will be processed without review.

Fast and Accurate Order Acceptance
Shorter processing times, lower cost-to-serve and reduced fulfillment disruptions rely on the ability to validate, correct, and accept orders in real time, automatically. Deliver ideal orders straight to your ERP without manual intervention by automating the process of making every order “Ideal”.
How Conexiom Works
Orders in virtually any format are extracted and captured by Conexiom’s powerful AI, and their contents are validated against your ERP source of truth and AI sales order anomaly detection. Orders without issues are sent directly into your ERP for fulfillment, without delay. Orders with missing information or requiring changes are automatically corrected with AI and processed without manual intervention.

Seamless Integration with Leading ERP Systems






How AI is Employed for Accurate Order Processing
Advanced AI is used to recall previous iterations of the PO or the closest match when POs are seen for the first time and pulls forward the seen-before context of data and fields to expedite processing.

Language Detection
Accuracy in detecting languages assures the accuracy of the spelling of all words.

Layout Detection
Accuracy in detecting layouts improves recognition against previously seen POs for highly accurate contextualization of data.

Line Group Detection
Accurately sees each line as distinct to improve the accuracy of data detection and analysis within each line.

Data Extraction
Industry-leading data accuracy that improves immediately due to the quantity and quality of training data – supported by highly effective feedback learning to improve accuracy even further.

Address Parsing
Breaks down addresses into individual and grouped components to aid cross-referencing that the entire address is accurate and empowers the ability to identify multiple ship-tos and drop-ships.

Unit of Measure / Date Conversion
Adjusts units of measure and date formats to reflect preferred standards, ensuring accurate quantities, pricing, and scheduling. Converts variations like cases, packs, and regional date formats (e.g., MM/DD/YY vs. DD/MM/YY) for seamless order processing.

AI Confidence Scores
Every extracted order field and line item includes an AI-assessed confidence score, revealing how certain the AI is in the accuracy of each processed order. This transparency gives your team the clarity to trust, review, or correct data with precision. It’s the foundation for smarter automation decisions and workflow refinement.

Threshold-Based Automation
Orders are automatically processed or flagged for review based on configurable AI confidence thresholds. These thresholds allow organizations to align automation decisions with specific business objectives—prioritizing speed, cost reduction, or risk mitigation as needed. This approach ensures touchless processing is applied where confidence is highest, while maintaining human review as needed.

Free-form Order Capture
Orders that arrive in formats that lack structure or consistency such as text in the body of an email, or a handwritten request are interpreted, extracted, normalized, and mapped to the appropriate ERP fields, providing automation coverage across even with unstructured notes with incomplete details.

Seamless for Your Customers. Effortless for Your Team.
Conexiom’s AI-powered sales order automation accepts orders in virtually any format, transforming them into clean, structured data—automatically. Your customers enjoy the freedom to order their way, while your team benefits from faster, error-free processing, fewer escalations, and more time to focus on growing accounts.
Real Companies, Real Impact
Graybar Electric
With intensive, high-volume transactions, Graybar implemented Conexiom to eliminate errors inherent in manual order entry while improving productivity. Over the last five years, Graybar has moved from a pilot of five customers to over 1,500 and recently processed 83,000 documents in just six months.
Rose McDaniel
Vice President, Field Operations and Administration
Graybar
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Genpak
Genpak needed to transform their digital orders into touchless outcomes with 100% data accuracy. Conexiom eliminated the manual processing of sales orders so internal resources could be redirected toward customer-oriented, high-value tasks.
Darlene Bardin
Director of Customer Service
Häfele
As Häfele discovered more customers submitting orders via email, the amount of time spent manually keying in orders exponentially increased. They chose Conexiom to prioritize its customer consultations and eliminate manual data entry led Häfele America Co. to search for an efficient solution that could scale with the increased number of emailed purchase orders.
AI Order Correction Will Ensure You Get Every Order Right
Automating order intake is essential to increasing speed, reducing errors, and freeing up valuable resources. But automation alone isn’t enough. To ensure every order meets your business and customer requirements before fulfillment, Ideal Order Acceptance is a critical next step.
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Let’s talk about how Conexiom can transform your order processing.
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If 100% data accuracy seems too good to be true, we would love to prove it to you.
