Sales Order Automation

Turn Manual Orders Into Accurate, Touchless Transactions.

AI that captures, processes, and accelerates every order digitally—without changing how your customers buy.

AI Order Capture

Your Order Processing Is Costing You Margin & Customers

Manual order entry leads to costly delays, higher cost-to-serve, and erodes customer trust. Each order error has a fully loaded cost of $18,000 on average, according to industry benchmarks, and 85% of B2B customers are likely to churn or spend less after only 3 errors.

Companies Succeeding with Conexiom

Purpose-Built AI to Automate Every Sales Order

Artificial intelligence instantly captures and processes almost any order. Its accuracy and adaptability virtually eliminates manual data entry while significantly increasing order velocity and accuracy. Coupled with self-learning capabilities and deep analysis of your entire process, Conexiom drives instant results and continuous improvement for your order workflow.

How Conexiom Works

Orders in virtually any format are extracted and captured by Conexiom’s powerful AI, and their contents are validated against your ERP source of truth and AI sales order anomaly detection. Orders without issues are sent directly into your ERP for fulfillment, without delay.  Orders with missing information or requiring changes are automatically corrected with AI and processed without manual intervention.

How Conexiom Works

Seamless Integration with Leading ERP Systems

How AI is Employed for Accurate Order Processing

Advanced AI is used to recall previous iterations of the PO or the closest match when POs are seen for the first time and pulls forward the seen-before context of data and fields to expedite processing.

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Language Detection

Accuracy in detecting languages assures the accuracy of the spelling of all words.

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Layout Detection

Accuracy in detecting layouts improves recognition against previously seen POs for highly accurate contextualization of data.

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Line Group Detection

Accurately sees each line as distinct to improve the accuracy of data detection and analysis within each line.

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Data Extraction

Industry-leading data accuracy that improves immediately due to the quantity and quality of training data – supported by highly effective feedback learning to improve accuracy even further.

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Address Parsing

Breaks down addresses into individual and grouped components to aid cross-referencing that the entire address is accurate and empowers the ability to identify multiple ship-tos and drop-ships.

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Unit of Measure / Date Conversion

Adjusts units of measure and date formats to reflect preferred standards, ensuring accurate quantities, pricing, and scheduling. Converts variations like cases, packs, and regional date formats (e.g., MM/DD/YY vs. DD/MM/YY) for seamless order processing.

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AI Confidence Scores

Every extracted order field and line item includes an AI-assessed confidence score, revealing how certain the AI is in the accuracy of each processed order. This transparency gives your team the clarity to trust, review, or correct data with precision. It’s the foundation for smarter automation decisions and workflow refinement.

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Threshold-Based Automation

Orders are automatically processed or flagged for review based on configurable AI confidence thresholds. These thresholds allow organizations to align automation decisions with specific business objectives—prioritizing speed, cost reduction, or risk mitigation as needed. This approach ensures touchless processing is applied where confidence is highest, while maintaining human review as needed.

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Free-form Order Capture

Orders that arrive in formats that lack structure or consistency such as text in the body of an email, or a handwritten request are interpreted, extracted, normalized, and mapped to the appropriate ERP fields, providing automation coverage across even with unstructured notes with incomplete details.

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Seamless for Your Customers. Effortless for Your Team.

Conexiom’s AI-powered sales order automation accepts orders in virtually any format, transforming them into clean, structured data—automatically. Your customers enjoy the freedom to order their way, while your team benefits from faster, error-free processing, fewer escalations, and more time to focus on growing accounts.

Real Companies, Real Impact

Graybar Electric

With intensive, high-volume transactions, Graybar implemented Conexiom to eliminate errors inherent in manual order entry while improving productivity. Over the last five years, Graybar has moved from a pilot of five customers to over 1,500 and recently processed 83,000 documents in just six months.

Rose McDaniel

Vice President, Field Operations and Administration

Graybar

 

Genpak

Genpak needed to transform their digital orders into touchless outcomes with 100% data accuracy. Conexiom eliminated the manual processing of sales orders so internal resources could be redirected toward customer-oriented, high-value tasks.

Darlene Bardin

Director of Customer Service

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Häfele

As Häfele discovered more customers submitting orders via email, the amount of time spent manually keying in orders exponentially increased. They chose Conexiom to prioritize its customer consultations and eliminate manual data entry led Häfele America Co. to search for an efficient solution that could scale with the increased number of emailed purchase orders.

AI Order Correction Will Ensure You Get Every Order Right

Automating order intake is essential to increasing speed, reducing errors, and freeing up valuable resources. But automation alone isn’t enough. To ensure every order meets your business and customer requirements before fulfillment, Ideal Order Acceptance is a critical next step.

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Let’s talk about how Conexiom can transform your order processing.

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If 100% data accuracy seems too good to be true, we would love to prove it to you.

Conexiom Platform Reports Dashboard