Vice President, Operations
Ian is responsible for global operations at ecmarket including delivery and support of our mission-critical cloud service, Conexiom. Ian is also responsible for customer service, information technology and information security. Ian has developed and implemented numerous quality programs and processes to ensure exceptional customer experiences.
Ian brings more than twenty years of experience in developing, implementing and operating complex software solutions across North America. Prior to joining ecmarket, Ian held the position of IT Application Manager with TELUS Advanced Communications where he designed, built and implemented software solutions. He also held various management positions with Accenture (Andersen Consulting) acting as a consultant for clients including Bell Mobility Cellular, Iridium LLC, and Canada Post Corporation helping them build state-of-art software solutions and achieve operational excellence.