Webinar
Turn Transactions Into Trust
Deliver Next-level Customer Experience – Take Advantage of AI That Builds Trust With Every Decision
Date: October 7, 2026
Time: 10:30 AM PT / 1:30 PM ET
According to research conducted this year by The Hackett Group, 72% of organizations admit resisting change. It’s the biggest obstacle to AI transformation. Bigger than technology barriers. Bigger than budget limitations.
On Tuesday, October 7 at 10:30 AM PT, The Hackett Group’s Bryan DeGraw will explain what really holds back teams from adopting AI automation and what he has seen work for organizations who incorporate it into their order and invoice lifecycles. The key: AI that builds trust with every decision.
To realize that promise, we'll turn this question around: Instead of teams learning how to use AI, what if AI learned how your team already works? We'll show you how Conexiom Relay is designed from the ground up to earn your team's trust with every decision – rules they write, corrections it keeps, and a straight answer every time they ask what AI did and why. In a live demo you'll see how Relay stops manual work and gets your team ahead of the business, with extra time to deepen the customer relationships that drive greater material growth.
Speakers
- Bryan DeGraw, Principal & Practice Leader, Solution Intelligence Practice, The Hackett Group
- Frances Wei, Head of Product Marketing, Conexiom
- Cliff Barrett, Chief Product Officer, Conexiom

