Learn how Field Fastener saves thousands of hours per year to re-invest in customer experience
Best-in-class customer service is a key differentiator - with significant revenue impact - for distributors who make it a priority. But customer service reps (CSRs) are often bogged down with administrative tasks. Watch how Field Fastener frees up their team to grow revenue, cross-sell, and provide a deeper level of service with the Conexiom Solutions for Sales Orders, Accounts Payable, and Order Acknowledgements. Play this session to learn:
- How your customer service team’s activities measure up to the competition
- How to break the barriers that stop you from achieving customer service priorities
- Why more time in the day for your CSRs translates to business growth opportunities