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How Leading Electrical Distributors & Manufacturers Deliver an Amazon-Like Experience

Keep more customers, maximize your profits, and out-perform the competition with AI-enhanced order fulfillment.

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90%

of the Top 10 electrical distributors use Conexiom to minimize order errors,
accelerate order processing, and spend more time adding value to customers.

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Why Electrical Distributors & Manufacturers
Choose Conexiom

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Automate Time-Consuming Data Entry

Conexiom removes your reliance on manual data entry with 100% accurate Touchless Automation across your critical document types. Data from RFQs, Purchase Orders, and Special Pricing Agreements sent over email arrives in your ERP without any human intervention.

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Retain Customers with Highly Accurate Orders

According to McKinsey, 49% customers rank services in top 3 differentiators for distributors & manufacturers. Your customers come with high expectations and an understanding they won’t have a hard time finding another distributor if you let them down. By automating document processing with Conexiom, you can ensure that every customer feels confident in your ability to process and fill orders fast, on time, and with 100% accuracy. “As soon as the team saw large orders coming in clean that they didn’t have to manually enter, they were ecstatic with the results.” Denny Wyss, Senior Project Manager, McNaughton-McKay.

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Spend More Time On What Matters to Your Customers

Manual document processing is as inefficient as it is risky. Relying on people for data entry leads to order errors, process bottlenecks, and missed revenue opportunities. Instead of using their expertise to find solutions for customers, your employees are spending time retyping product and price data from one system to another.

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Scaling Without Adding Headcount

Processing more orders is a natural consequence of growth. In a tight labor market with increasingly competitive salaries, it can be challenging for distributors & manufacturers to find affordable talent. That means existing employees have to take on more process work while also keeping more customers happy. By automating document processing, you eliminate the process work so your team can focus on delivering a winning customer experience.

Customer Outcomes

Revere Electric

Revere Electric reduced time spent on order processing by 95%

Werner Electric

Werner Electric went from 96% to 100% order accuracy after implementing Conexiom

Sonepar

Sonepar saved 1,000 hours monthly after replacing OCR with Conexiom

Graybar

Graybar processes 246,351 documents with 26,357,769 lines without manual intervention

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Customers Love Conexiom

"Conexiom is truly a differentiator between us and our competitors…[it] has become core to what we do here at Rexel Canada."

Roger Little

CEO Rexel Canada

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"CSRs are able to concentrate on things that add value for our customers. The end of the day spike of e-mailed orders is also a lot easier to deal with in many cases as Conexiom's order processing time is light years faster than what we are able to do manually."

Mike Jirikowic

Continuous Improvement Leader

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"In the past, we looked at Conexiom as a productivity gain. It was a tool that reduced the amount of time our employees had to spend on redundant tasks. However, we’ve realized it’s changed how we do business. It is a tool that we use so that we can provide better service to not only our customers, but also to other aspects of our business."

Rose McDaniel

VP of Field Operations and Administration, Graybar Electric

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How It Works

Processing more orders is a natural consequence of growth. In a tight labor market with increasingly competitive salaries, it can be challenging for distributors & manufacturers to find affordable talent. That means existing employees have to take on more process work while also keeping more customers happy. By automating document processing, you eliminate the process work so your team can focus on delivering a winning customer experience.

Ingest

Documents sent via email are auto-detected and processed by Conexiom

Extract

Regardless of format or template, relevant data is extracted from POs, RFQs, and other docs with the same ease and accuracy as copy/paste.

Contextualize

Data like part numbers, quantities and addresses are identified and contextualized using proven machine learning algorithms with 100% accuracy.

Transform

Business rules, logic and lookups are applied based on the customer or vendor’s unique requirements.

Deliver

Structured and accurate order data is then added directly to your ERP within 5 minutes of receiving the email.

See it in Action

Customer Stories

 

 

Graybar Electric uses Conexiom to deliver superior customer service

With intensive, high-volume transactions, Graybar implemented Conexiom to eliminate errors inherent in manual order entry while improving productivity. Over the last five years, Graybar has moved from a pilot of five customers to over 1,500 and recently processed 83,000 documents in just six months.

Rose McDaniel

Director of National Operations

Graybar

 

 

Werner Electric uses Conexiom to do more with less

Werner Electric Supply boasts a wide inventory of more than 24,000 different SKUs and strives to go above and beyond to serve the needs of their customers in 13 locations and counting.

Mike Jirikowic

Continuous Improvement Leader

Werner Electric Supply

 

 

Rexel Canada uses Conexiom to differentiate their service

Rexel turned to Conexiom to automate their order entry, the most labor-intensive part of their business, allowing their sales team to focus on providing great customer experiences. While some are afraid of being replaced by automation, Rexel feels that the value their employees bring lies in customer support over manual entry.

Roger Little

Chief Executive Officer

Rexel

 

 

Sonepar uses Conexiom to deliver an omnichannel customer experience

Sonepar sought a solution to replace their powerful, but inflexible OCR solution for order entry. After completing a pilot with one of their operating companies, Sonepar determined Conexiom was the best partner to solve their business needs and pushed it down to their 15 other operating companies.

Ryan Sasscer

Director eCommerceand Digitalization Sonepar USA

Sonepar

Let's save time, reduce order errors, and boost customer satisfaction

Optimized Automation for Emailed Sales Orders and Invoices

You'll learn how businesses use Conexiom to:

  • Reinvest up to 30 minutes per order to enhance customer value
  • Retain more customers with superior speed and order accuracy
  • Confidently process thousands of orders without human intervention
  • Scale without adding headcount or compromising on customer experience
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Learn More About the Conexiom Platform for Electrical Distributors & Manufacturers

An Electrical Manufacturer’s Guide to an Effective Digital Transformation Strategy

Download this ebook to learn how leading electrical distributors and manufacturers scale EDI investments with intelligent document processing to deliver a winning customer experience.

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Electrical Distribution State of the Industry: Special Report for 2022

Download this special report to learn how electrical distributors are addressing challenges like hiring, retention, and increased competition.

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Conexiom Releases its Electrical Distribution State of the Industry Special Report for 2022

Findings reveal that customer excellence is a crucial focus throughout the industry. Results of Conexiom's 2022 State of Hiring and the (Future) State of Manufacturing and Distribution survey.

Learn More