Order Acknowledgements

Gain Visibility into Order Status with Order Acknowledgements

Instant order acknowledgements purpose-built to fulfill orders faster and exceed customer expectations.

hero-sales-order-acknowledgement-mobile

How The Conexiom Platform for Supply
Chain Works

Emailed Document

Documents sent via email are auto-detected and processed by Conexiom.

Extract

Relevant data is extracted from the document–any format, language or length.

Identify

Data fields are identified with 100% accuracy.

Push to System of Record

Record is created in integrated ERP or other system of record.

Analyze

Business rules, logic and lookups are applied based on the unique customer/vendor identified.

Transform

Data is transformed into an output format for consumption by ERP or other system.

Automate Order Acknowledgements, Enhance the Customer Experience

When order acknowledgements are automatically entered into the ERP system and easily accessible, distributors do not have to follow up with vendors. Therefore, potential problems can be addressed early, and missed or partial orders can be completed rapidly, further improving customer satisfaction.

Improve Customer Satisfaction

Improve Customer Satisfaction

Enable CSRs to enhance the customer experience by spending their time talking to customers and providing excellent customer experience.

Build Trust with Customers

Build Trust with Customers

Address potential problems early and proactively by ensuring CSRs have the right information on hand.

Integrates with the Systems You Already Use

Automate Essential Business Transactions

Sales
Accounts Payable

Customer Stories

 

Graybar

With intensive, high-volume transactions, Graybar implemented Conexiom to eliminate errors inherent in manual order entry while improving productivity.

1500

customers added in 5 years

83000

documents processed in 6 months

Rose McDaniel

Director of National Operations

Graybar

 

Genpak

Genpak chose Conexiom to provide customers an efficient and error-free ordering experience.

20%

Time Saved per CSR

100%

Data Accurate Purchase Orders

Darlene Bardin

Continuous Improvement Leader

Director of Customer Service

 

Werner Electric

Werner Electric Supply chose Conexiom to help them in their relentless pursuit of delivering exceptional customer experience.

6,263

Hours per Year Freed for CSRs

100%

Data Accurate Purchase Orders

115

Trading Partners Automated

Mike Jirikowic

Continuous Improvement Leader

Werner Electric Supply

 

Compugen

Compugen turned to Conexiom to automate their sales order process with 100% accurate touchless orders.

400%

in ROI

100%

Data Accuracy

3,500

Transactions Automated

Olivier Marcel

Customer Success Manager

Compugen

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Modernize your B2B order process with Conexiom and free up time for higher-value tasks.

Customers Love Conexiom

"The support team is very professional, responsive and organized."

Andy K.

"We’ve seen a marked improvement in both cycle time for order processing and order entry error rates."

Alex R.

Electrical/Electronic Manufacturing, 10,001+ employees

"Conexiom supports all aspects of integration, creation of mapping strategies, and continues to expand the options available to us. Their continued development and growth in solutions supporting our business objectives firmly establishes Conexiom as a partner in our business."

Craig M.

"We use Conexiom to convert customer purchase orders into our ERP system, they did a very good job. Their technology is advanced."

Yong C.

Mid-Market (51-1000 employees)

"It’s a win for everyone."

Ben C.

ECommerce. Logistics and Supply Chain, 51-200 employees

"Flexibility, 100% accuracy, ability to build in business rules allowing touchless order processing, intuitive and user-friendly interface."

Daniel P.

Enterprise (> 1000 employees)

"We have started an AP automation program with Conexiom and are working with them as an early adopter of a new part of the product, I have found them easy to work with, responsive to our needs and able to work with us to make sure we are able to fulfil our business need fully"

Jenny S.

Wholesale, 1001-5000 employees

"Kirby Risk’s experience with Conexiom has been superb! There is nothing difficult about using Conexiom. Conexiom has eliminated the need for our people to manually enter and process invoices. This eliminates the potential for human error and creates more time for our people to work on other issues."

Dianna P.

(enterprise >1000 emp)

"We were able to reduce the number of sales orders that had to be manually entered by half. We saw a full ROI in under a year."

John H.

Business Supplies and Equipment, 51-200 employees

"Conexiom is definitely worth implementing."

Lisa A.

Enterprise (> 1000 employees)

Used by Industry Leaders Across the Globe

Purpose Built. Problem Solved.

We solve your toughest challenges so you can focus on your customers' satisfaction.
Purpose Built. Problem Solved.