Just released: 2024 Manufacturing and Distribution Benchmark Report reveals how 900 companies increase CSAT and profitability

Mike Marks | Managing Partner - Indian River Consulting

Indian River Consulting on How to Get Digital Transformation Right

 

How to get the digital transformation right

Why starting your digital journey matters now more than ever. Easy. Seamless. Immediate. Your customers expect a frictionless experience when they buy, and if you can’t provide that, they will find someone who can.

Operational excellence is table-stakes to stay competitive. Frictionless relationships with your customers and suppliers are critical in an era of rising customer expectations and global supply chain constraints.

Mike Marks from Indian River Consulting Group and Mark Toffoli from Conexiom hosted a Lunch & Learn where they shared stories of distributors that got digital transformation right… and those who got stuck in digital purgatory.

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