Sales Orders
Automate Processes to Work with Your Customers, Not Against Them
Reduce cost, sell more, and spend more time with your customers, not your keyboard.
Reduce cost, sell more, and spend more time with your customers, not your keyboard.
Other technologies fail to automate emailed documents, which must be manually keyed into your system of record. Conexiom solves this, closing your digital automation gap.
Customers expect seamless, intuitive experiences. It's your job to deliver on those expectations.
Reduce cost per order and error rates while minimalizing order processing times.
Scale your business and refocus staff away from manual tasks.
We combine artificial intelligence (AI) and machine learning (ML) to transform emailed business documents. Unlike other solutions, the Conexiom Platform extracts, processes and adds business-specific logic to transform the actual data within your documents.
Documents sent via email are auto-detected and processed by Conexiom.
Relevant data is extracted from the document–any format, language or length.
Data fields are identified
with 100% accuracy.
Business rules, logic and lookups are applied based on the unique customer/vendor identified.
Data is transformed into an output format for consumption by ERP or other system.
Record is created in integrated ERP or other system of record.
With intensive, high-volume transactions, Graybar implemented Conexiom to eliminate errors inherent in manual order entry while improving productivity.
1,500
customers added in 5 years
83,000
documents processed in 6 months
Rose McDaniel
Director of National Operations
Graybar
Compugen turned to Conexiom to automate their sales order process with 100% accurate touchless orders.
400%
in ROI
100%
Data Accuracy
3,500
Transactions Automated
Olivier Marcel
Customer Success Manager
Compugen
Werner Electric Supply chose Conexiom to help them in their relentless pursuit of delivering exceptional customer experience.
6,263
Hours per Year Freed for CSRs
100%
Data Accurate Purchase Orders
115
Trading Partners Automated
Mike Jirikowic
Continuous Improvement Leader
Werner Electric Supply
Genpak chose Conexiom to provide customers an efficient and error-free ordering experience.
20%
Time Saved per CSR
100%
Data Accurate Purchase Orders
Darlene Bardin
Continuous Improvement Leader
Director of Customer Service
If you’re seeking advice on how to transform your eCommerce, these industry experts will share their deep expertise on how to evolve in this new customer-centric digital landscape.
Werner Electric Supply boasts a wide inventory of more than 24,000 different SKUs and strives to go above and beyond to serve the needs of their customers in 13 locations and counting.
Maximize your Salesforce investment by digitizing even the most complicated orders through the Conexiom for Salesforce app.
“What would I do without Conexiom?! Gone are the days of manual input. I am no longer a slave to copy and paste. If you are still doing it that way, you are doing it wrong. Get Conexiom!”
“Conexiom removes the need to manually process any non-EDI vendor documents, whether they be invoices, acknowledgements, or anything else. Conexiom is perfect for automating invoices and acknowledgments with EDI-capable software. We have automated vendor acknowledgments and invoices from non-EDI vendors, freeing up time in the accounting and purchasing departments. Now our people can focus on solving problems rather than data entry. Make sure you have a plan for the time Conexiom will free up!”
“Kirby Risk’s experience with Conexiom has been superb! There is nothing difficult about using Conexiom. Conexiom has eliminated the need for our people to manually enter and process invoices. This eliminates the potential for human error and creates more time for our people to work on other issues.”
“Fantastic product and world-class SaaS experience. I’ve worked with Conexiom at multiple companies now. Each time my experience has been the same: quality product, incredible support, and lasting impact to my business.”
“Overall experience has been phenomenal. We are using Conexiom for PO processing, AP Invoice processing and SPA processing. Onboarded 100+ customers in just under three months. Productivity gains saved hiring three people in customer service. Integration was easy to Eclipse. Customer support was fantastic.”
“We have saved countless hours each week and reduced the number of order-entry errors substantially. My team is able to be more proactive and less reactive. This has allowed us to spend more time on true value-add actions, and helped us keep customers happy.”
Conexiom uses patent-pending intellectual property to ensure that data is captured and transformed accurately. Conexiom does not use Optical Character Recognition (OCR) to estimate data on a purchase order due to reliability issues. Our technology is based on mapping what is on each customer’s PO format along with automating business rules regarding how that data should be mapped into the Seller’s sales order system. Since we work in conjunction with customer service during the initial setup and configuration, detailed business rules can be defined, captured, and incorporated into the mapping.
For example, it may be customary for any PO that has “air” as a shipment method to always require a review by the customer service team before releasing the order for shipment. Or, customer service may define a rule to part numbers on the buyer’s PO and ignore certain characters because the part number in their sales order system doesn’t have those characters.
Conexiom data capture accuracy combined with encapsulation of business rules clearly differentiates Conexiom in the markets we serve.
Although the Conexiom web-based interface for users is in English, this does not impact Conexiom’s ability to recognize and transform POs into sales orders in other languages. Conexiom is in use in dozens of countries as it supports double-byte character sets such as those found in Asian & Arabic languages.
Conexiom users can request a copy of the Conexiom EDI 855 specification to determine its suitability for their needs.
The responsible party is notified of exceptions via email. Typically, Conexiom notifications can be handled by Conexiom users without assistance. For example, managing a new address that appears on a PO may require a user to provide Conexiom with an update to the list of customer address account numbers. Once updated, Conexiom will remember the new information to allow orders to process without an exception. If an exception requires re-mapping because the PO format has changed significantly, we would work together with the Conexiom user to make such changes.
