Order Acknowledgements
Gain Visibility into Order Status with Order Acknowledgements
Instant order acknowledgements purpose-built to fulfill orders faster and exceed customer expectations.
How The Conexiom Platform for Supply
Chain Works
Emailed Document
Documents sent via email are auto-detected and processed by Conexiom.
Extract
Relevant data is extracted from the document–any format, language or length.
Identify
Data fields are identified with 100% accuracy.
Push to System of Record
Record is created in integrated ERP or other system of record.
Analyze
Business rules, logic and lookups are applied based on the unique customer/vendor identified.
Transform
Data is transformed into an output format for consumption by ERP or other system.
Automate Order Acknowledgements, Enhance the Customer Experience
When order acknowledgements are automatically entered into the ERP system and easily accessible, distributors do not have to follow up with vendors. Therefore, potential problems can be addressed early, and missed or partial orders can be completed rapidly, further improving customer satisfaction.
Improve Customer Satisfaction
Enable CSRs to enhance the customer experience by spending their time talking to customers and providing excellent customer experience.
Build Trust with Customers
Address potential problems early and proactively by ensuring CSRs have the right information on hand.
Integrates with the Systems You Already Use
Automate Essential Business Transactions
Sales
Accounts Payable
Customer Stories
Werner Electric
6,263
Hours per Year Freed for CSRs
100%
Data Accurate Purchase Orders
115
Trading Partners Automated
Mike Jirikowic
Continuous Improvement Leader
Werner Electric Supply
Compugen
400%
in ROI
100%
Data Accuracy
3,500
Transactions Automated
Olivier Marcel
Customer Success Manager
Compugen
Graybar
1500
customers added in 5 years
83000
documents processed in 6 months
Rose McDaniel
Director of National Operations
Graybar
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Genpak
20%
Time Saved per CSR
100%
Data Accurate Purchase Orders
Darlene Bardin
Continuous Improvement Leader
Director of Customer Service
Werner Electric
6,263
Hours per Year Freed for CSRs
100%
Data Accurate Purchase Orders
115
Trading Partners Automated
Mike Jirikowic
Continuous Improvement Leader
Werner Electric Supply
Compugen
400%
in ROI
100%
Data Accuracy
3,500
Transactions Automated
Olivier Marcel
Customer Success Manager
Compugen
Graybar
1500
customers added in 5 years
83000
documents processed in 6 months
Rose McDaniel
Director of National Operations
Graybar
Genpak
20%
Time Saved per CSR
100%
Data Accurate Purchase Orders
Darlene Bardin
Continuous Improvement Leader
Director of Customer Service
Customers Love Conexiom
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