Order Acknowledgements
Gain Visibility into Order Status with Order Acknowledgements
Instant order acknowledgements purpose-built to fulfill orders faster and exceed customer expectations.
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How The Conexiom Platform for Supply
Chain Works
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Emailed Document
Documents sent via email are auto-detected and processed by Conexiom.
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Extract
Relevant data is extracted from the document–any format, language or length.
Identify
Data fields are identified with 100% accuracy.
Push to System of Record
Record is created in integrated ERP or other system of record.
Analyze
Business rules, logic and lookups are applied based on the unique customer/vendor identified.
Transform
Data is transformed into an output format for consumption by ERP or other system.
Automate Order Acknowledgements, Enhance the Customer Experience
When order acknowledgements are automatically entered into the ERP system and easily accessible, distributors do not have to follow up with vendors. Therefore, potential problems can be addressed early, and missed or partial orders can be completed rapidly, further improving customer satisfaction.
Improve Customer Satisfaction
Enable CSRs to enhance the customer experience by spending their time talking to customers and providing excellent customer experience.
Build Trust with Customers
Address potential problems early and proactively by ensuring CSRs have the right information on hand.
Integrates with the Systems You Already Use
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Automate Essential Business Transactions
Customer Stories
Graybar
With intensive, high-volume transactions, Graybar implemented Conexiom to eliminate errors inherent in manual order entry while improving productivity.
1500
customers added in 5 years
83000
documents processed in 6 months
Rose McDaniel
Director of National Operations
Graybar
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Genpak
Genpak chose Conexiom to provide customers an efficient and error-free ordering experience.
20%
Time Saved per CSR
100%
Data Accurate Purchase Orders
Darlene Bardin
Continuous Improvement Leader
Director of Customer Service
Werner Electric
Werner Electric Supply chose Conexiom to help them in their relentless pursuit of delivering exceptional customer experience.
6,263
Hours per Year Freed for CSRs
100%
Data Accurate Purchase Orders
115
Trading Partners Automated
Mike Jirikowic
Continuous Improvement Leader
Werner Electric Supply
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Compugen
Compugen turned to Conexiom to automate their sales order process with 100% accurate touchless orders.
400%
in ROI
100%
Data Accuracy
3,500
Transactions Automated
Olivier Marcel
Customer Success Manager
Compugen
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Customers Love Conexiom
"We’ve seen a marked improvement in both cycle time for order processing and order entry error rates."
Alex R.
Electrical/Electronic Manufacturing, 10,001+ employees
"Conexiom supports all aspects of integration, creation of mapping strategies, and continues to expand the options available to us. Their continued development and growth in solutions supporting our business objectives firmly establishes Conexiom as a partner in our business."
Craig M.
"We use Conexiom to convert customer purchase orders into our ERP system, they did a very good job. Their technology is advanced."
Yong C.
Mid-Market (51-1000 employees)
"It’s a win for everyone."
Ben C.
ECommerce. Logistics and Supply Chain, 51-200 employees
"Flexibility, 100% accuracy, ability to build in business rules allowing touchless order processing, intuitive and user-friendly interface."
Daniel P.
Enterprise (> 1000 employees)
"We have started an AP automation program with Conexiom and are working with them as an early adopter of a new part of the product, I have found them easy to work with, responsive to our needs and able to work with us to make sure we are able to fulfil our business need fully"
Jenny S.
Wholesale, 1001-5000 employees
"Kirby Risk’s experience with Conexiom has been superb! There is nothing difficult about using Conexiom. Conexiom has eliminated the need for our people to manually enter and process invoices. This eliminates the potential for human error and creates more time for our people to work on other issues."
Dianna P.
(enterprise >1000 emp)
"We were able to reduce the number of sales orders that had to be manually entered by half. We saw a full ROI in under a year."
John H.
Business Supplies and Equipment, 51-200 employees
Purpose Built. Problem Solved.
We solve your toughest challenges so you can focus on your customers' satisfaction.
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