Maximize Touchless Automation
Deliver more perfect orders and maximize impact to CSAT, NPS, margins, and error reduction with autopilot processing—no manual reviews and approvals required
Conexiom Premier Delivers Best-in-Class Autopilot Automation with Over 85% Touchless Rates
100% Customer Coverage
Manufacturers and distributors are enabled to serve their customers profitably with high satisfaction and 100% customer adoption.
Set It, Forget It
Pre-configuration and testing assure that every order is turned into a perfect order every time. The vast majority of orders are received and processed with data delivered to the ERP before CSRs are aware that the order arrived.
Minimal Need for Review
High-value customers often have the highest expectations. Removing the need for human-in-the-loop review creates the smoothest, fastest, and most reliable process possible.
How Conexiom Premier Works
Orders are automatically recognized as registered with Conexiom Premier. AI-configured smart maps are fully defined with the layout, context of each field, and global or custom logic already known.
The Conexiom Premier Advantage
Fast Time to Value
Advanced AI trained on over one billion order lines processed through Conexiom per year across over 95,000 trading partners accelerates onboarding of new clients and their trading partners. Rapid deploy ERP integrations and a pre-configured library of over 70 common exceptions further expedites onboarding by making it easy to apply the rules and logic specific to each trading partner.
Highest Touchless Rates
Conexiom Premier clients achieve 80% to 95%+ straight-through processing. Errors are minimized while the ability to deliver superior customer service, and improve margins are maximized.
Big Customer Experience Gains
On-Time / In-Full, error-free orders are the root of CX and are optimized through pre-configured smart maps. Only true exceptions such as missing data or broken business rules (e.g. minimum order quantity) are routed to CSRs so their time is reserved for valued activities that contribute to CX.
Book Your Demo
If 100% data accuracy seems too good to be true, we would love to prove it to you.
Book Your Demo
If 100% data accuracy seems too good to be true, we would love to prove it to you.