When it comes to quotes, the first business to respond often wins the job. Impress customers with lightning-fast response times by automating the flow of Request for Quote (RFQ) data into your Quote Application or system of record.
We combine artificial intelligence (AI) and machine learning (ML) to transform emailed business documents. Unlike other solutions, the Conexiom Platform extracts, processes and adds business-specific logic to transform the actual data within your documents.
Documents sent via email are auto-detected and processed by Conexiom.
Relevant data is extracted from the document–any format, language or length.
Data fields are identified
with 100% accuracy.
Automation means better customer service, even before they become customers. Eliminate costly errors with 100% data accuracy and efficient technology that outputs a processed quotes in 2 minutes.
Your customers do not need the financial or technical resources to implement EDI. No changes are required on their part.
Reallocate human capital to value-add sales and service activities, not manual data entry.
Win more business by responding to quote requests in minutes, while simultaneously reducing RFQ processing costs by 80%.
With intensive, high-volume transactions, Graybar implemented Conexiom to eliminate errors inherent in manual order entry while improving productivity.
1,500
customers added in 5 years
83,000
documents processed in 6 months
Rose McDaniel
Director of National Operations
Graybar
Compugen turned to Conexiom to automate their sales order process with 100% accurate touchless orders.
400%
in ROI
100%
Data Accuracy
3,500
Transactions Automated
Olivier Marcel
Customer Success Manager
Compugen
Werner Electric Supply chose Conexiom to help them in their relentless pursuit of delivering exceptional customer experience.
6,263
Hours per Year Freed for CSRs
100%
Data Accurate Purchase Orders
115
Trading Partners Automated
Mike Jirikowic
Continuous Improvement Leader
Werner Electric Supply
Genpak chose Conexiom to provide customers an efficient and error-free ordering experience.
20%
Time Saved per CSR
100%
Data Accurate Purchase Orders
Darlene Bardin
Continuous Improvement Leader
Director of Customer Service
Learn how to build business by freeing up your team to grow revenue, cross-sell, and provide a deeper level of service, all without changing headcount.
In search of a resolution, Genpak pursued many vendors that made automation claims, but none seemed to provide true automation. Then, the company discovered Conexiom and realized that other solutions could not provide the outcomes that Conexiom delivers.
Operational excellence is table-stakes to stay competitive. Digital transformation is the answer, but the journey to achieve it is often convoluted.
“What would I do without Conexiom?! Gone are the days of manual input. I am no longer a slave to copy and paste. If you are still doing it that way, you are doing it wrong. Get Conexiom!”
“Conexiom removes the need to manually process any non-EDI vendor documents, whether they be invoices, acknowledgements, or anything else. Conexiom is perfect for automating invoices and acknowledgments with EDI-capable software. We have automated vendor acknowledgments and invoices from non-EDI vendors, freeing up time in the accounting and purchasing departments. Now our people can focus on solving problems rather than data entry. Make sure you have a plan for the time Conexiom will free up!”
“Kirby Risk’s experience with Conexiom has been superb! There is nothing difficult about using Conexiom. Conexiom has eliminated the need for our people to manually enter and process invoices. This eliminates the potential for human error and creates more time for our people to work on other issues.”
“Fantastic product and world-class SaaS experience. I’ve worked with Conexiom at multiple companies now. Each time my experience has been the same: quality product, incredible support, and lasting impact to my business.”
“Overall experience has been phenomenal. We are using Conexiom for PO processing, AP Invoice processing and SPA processing. Onboarded 100+ customers in just under three months. Productivity gains saved hiring three people in customer service. Integration was easy to Eclipse. Customer support was fantastic.”
“We have saved countless hours each week and reduced the number of order-entry errors substantially. My team is able to be more proactive and less reactive. This has allowed us to spend more time on true value-add actions, and helped us keep customers happy.”
Conexiom uses patent-pending intellectual property to ensure that data is captured and transformed accurately. Conexiom does not use Optical Character Recognition (OCR) to estimate data on quote requests due to reliability issues. Our technology is based on mapping what is on each customer’s RFQ format along with automating business rules regarding how that data should be mapped into the Seller’s quoting system. Since we work in conjunction with customer service during the initial setup and configuration, detailed business rules can be defined, captured, and incorporated into the mapping.
Conexiom data capture accuracy combined with encapsulation of business rules clearly differentiates Conexiom in the markets we serve.
Although the Conexiom web-based interface for users is in English, this does not impact Conexiom’s ability to recognize and transform quotes in other languages. Conexiom is in use in dozens of countries as it supports double-byte character sets such as those found in Asian & Arabic languages.
The responsible party is notified of exceptions via email. Typically, Conexiom notifications can be handled by Conexiom users without assistance. For example, managing a new address that appears on a RFQ may require a user to provide Conexiom with an update to the list of customer address account numbers. Once updated, Conexiom will remember the new information to allow quotes to process without an exception. If an exception requires re-mapping because the RFQ format has changed significantly, we would work together with the Conexiom user to make such changes.
Conexiom allows users to manage pricing according to their own business practices. For example, some companies may ignore any pricing that is on the RFQ and use the pricing from within their own system. Other companies may review pricing from the buyer before releasing the request. This is decided during the initial mapping setup and configuration and the Conexiom user can determine the rules on a customer by customer basis.
