When the Clock Is Ticking, Quote Automation Gives You a Competitive Advantage
When it comes to quotes, the first business to respond often wins the job. Impress customers with lightning-fast response times by automating the flow of Request for Quote (RFQ) data into your Quote Application or system of record.
We combine artificial intelligence (AI) and machine learning (ML) to transform emailed business documents. Unlike other solutions, the Conexiom Platform extracts, processes and adds business-specific logic to transform the actual data within your documents.
Documents sent via email are auto-detected and processed by Conexiom.
Relevant data is extracted from the document–any format, language or length.
Data fields are identified with 100% accuracy.
Push to System of Record
Automate Requests for Quotes, Win New Customers
Automation means better customer service, even before they become customers. Eliminate costly errors with 100% data accuracy and efficient technology that outputs a processed quotes in 2 minutes.
In search of a resolution, Genpak pursued many vendors that made automation claims, but none seemed to provide true automation. Then, the company discovered Conexiom and realized that other solutions could not provide the outcomes that Conexiom delivers.
“We have started an AP automation program with Conexiom and are working with them as an early adopter of a new part of the product, I have found them easy to work with, responsive to our needs and able to work with us to make sure we are able to fulfil our business need fully”
Conexiom uses patent-pending intellectual property to ensure that data is captured and transformed accurately. Conexiom does not use Optical Character Recognition (OCR) to estimate data on quote requests due to reliability issues. Our technology is based on mapping what is on each customer’s RFQ format along with automating business rules regarding how that data should be mapped into the Seller’s quoting system. Since we work in conjunction with customer service during the initial setup and configuration, detailed business rules can be defined, captured, and incorporated into the mapping.
Conexiom data capture accuracy combined with encapsulation of business rules clearly differentiates Conexiom in the markets we serve.
Does Conexiom support multiple languages?
Although the Conexiom web-based interface for users is in English, this does not impact Conexiom’s ability to recognize and transform quotes in other languages. Conexiom is in use in dozens of countries as it supports double-byte character sets such as those found in Asian & Arabic languages.
How are quote exceptions handled and resolved?
The responsible party is notified of exceptions via email. Typically, Conexiom notifications can be handled by Conexiom users without assistance. For example, managing a new address that appears on a RFQ may require a user to provide Conexiom with an update to the list of customer address account numbers. Once updated, Conexiom will remember the new information to allow quotes to process without an exception. If an exception requires re-mapping because the RFQ format has changed significantly, we would work together with the Conexiom user to make such changes.
How are pricing issues managed?
Conexiom allows users to manage pricing according to their own business practices. For example, some companies may ignore any pricing that is on the RFQ and use the pricing from within their own system. Other companies may review pricing from the buyer before releasing the request. This is decided during the initial mapping setup and configuration and the Conexiom user can determine the rules on a customer by customer basis.
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