Chad Olson | Director of IT, Field Fastener
Field Fastener on Freeing Up Time to Grow Revenue with Conexiom
Learn how Field Fastener saves thousands of hours per year to re-invest in customer experience
Best-in-class customer service is a key differentiator – with significant revenue impact – for distributors who make it a priority. But customer service reps (CSRs) are often bogged down with administrative tasks. Watch how Field Fastener frees up their team to grow revenue, cross-sell, and provide a deeper level of service with the Conexiom Solutions for Sales Orders, Accounts Payable, and Order Acknowledgements.
Play this session to learn:
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How your customer service team’s activities measure up to the competition
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How to break the barriers that stop you from achieving customer service priorities
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Why more time in the day for your CSRs translates to business growth opportunities
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