Chad Olson | Director of IT, Field Fastener

Field Fastener on Freeing Up Time to Grow Revenue with Conexiom

 

Learn how Field Fastener saves thousands of hours per year to re-invest in customer experience

Best-in-class customer service is a key differentiator – with significant revenue impact – for distributors who make it a priority. But customer service reps (CSRs) are often bogged down with administrative tasks. Watch how Field Fastener frees up their team to grow revenue, cross-sell, and provide a deeper level of service with the Conexiom Solutions for Sales Orders, Accounts Payable, and Order Acknowledgements.

Play this session to learn:

  • How your customer service team’s activities measure up to the competition

  • How to break the barriers that stop you from achieving customer service priorities

  • Why more time in the day for your CSRs translates to business growth opportunities

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