Customer Story
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Edwards Garment Automates Sales Orders Without Buyers Changing the Way They Shop

Automation Outcomes

  • Automate sales orders without customers implementing EDI

  • Improve customer satisfaction and loyalty

  • Save CSRs hundreds of hours (annually) to focus on customers

With over 500 orders a day coming in via email and fax alone and even more coming in through its e-commerce website, Edwards’ CSRs were spending a considerable amount of time performing data entry. Edwards Garment turned to Conexiom for Sales Order Automation to simplify the ordering process.