Customer Story

Edwards Garment Automates Sales Orders Without Buyers Changing the Way They Shop

Automation Outcomes

Automate sales orders without customers implementing EDI
Improve customer satisfaction and loyalty
Save CSRs hundreds of hours (annually) to focus on customers

With over 500 orders a day coming in via email and fax alone and even more coming in through its e-commerce website, Edwards’ CSRs were spending a considerable amount of time performing data entry. Edwards Garment turned to Conexiom for Sales Order Automation to simplify the ordering process.

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