Customer Story
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Genpak Unlocks 75 Hours of Human Capital per Week

Automation Outcomes

  • All orders process immediately with 100% data accuracy

  • CSRs gain 75 hours per week to dedicate to customer-facing activities

  • Better management of demand spike caused by COVID-19

In search of a resolution, Genpak pursued many vendors that made automation claims, but none seemed to provide true automation. Then, the company discovered Conexiom and realized that other solutions could not provide the outcomes that Conexiom delivers.