Customer Story
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Johnstone Supply NW Deepens Customer Relationships Through Automation

Automation Outcomes

  • Save CSRs hundreds of hours (annually) to focus on customer service

  • Improve customer satisfaction and loyalty

  • Eliminate the manual processing of business-critical documents

Having just put a new ERP system in place, the corporate office reached out to Johnstone NW to determine if it was interested in beta-testing Conexiom, a purpose-built platform that automates the processing of critical and complex B2B transactions.