Customer Story
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Kirby Risk Corporation Elevates Its Customer Experience by Transforming Operations and Freeing CSRs to Provide Impeccable Service

Automation Outcomes

  • Provide an unparalleled customer experience—without customers changing their behavior

  • Process orders in seconds instead of minutes

  • Scale according to order volumes

Needing a solution that would enable them to be more efficient in the way they processed orders and boost customer loyalty and engagement, Kirby Risk Electrical Supply turned to Conexiom to process orders faster, eliminate manual order re-entry, and reduce the cost of processing orders.