Customer Story
Conexiom logo + Conexiom logo

McNaughton-McKay Electric Company Uses Conexiom to Strengthen Customer Relationships

Automation Outcomes

  • Deliver products on time with 100% accuracy

  • Eliminate manual order processing

  • Create an incredible customer experience

Driven by their commitment to peak operational efficiency and providing a top shelf customer experience, McNaughton-McKay was eager to embrace technology to process orders faster and more accurately, freeing up time to focus on customer service rather than processing paper.

The Challenge

McNaughton-McKay Electric Company is one of the largest full-line electrical wholesale distributors in the USA. Dedicated to helping customers become more efficient, McNaughton-McKay was looking to process orders faster and more accurately, freeing up time to focus on customer service.

The Solution

McNaughton-McKay turned to Conexiom to change the way they did business. Since it doesn't rely on OCR, Conexiom automatically captures data with 100% accuracy and seamlessly transforms purchase orders into a sales order in their ERP system with minimal manual intervention.

What they say
“The part that impresses me most is Conexiom’s ability to take a manual order process and reduce the time spent on it to virtually nothing. Getting set up was painless and Conexiom delivers some really phenomenal capabilities beyond simply eliminating manual entry and we’re really excited to explore that next.”
Denny Wyss, Senior Project Manager, McNaughton-McKay