Distribution Industry Insight: Transforming Customer Service with Document Automation

In a recent survey conducted by Conexiom, distribution industry leaders shared
their insights on the power of document automation — and its transformative
impact on the customer experience.


Distribution Industry Insight: Making Time for Customer Service Is Key to Success

A recent survey reveals why improving customer service should be a high priority—and why time is a precious resource for distribution customer service teams.


Event: B2B Online Europe

B2B Online is the ONLY pan-European event bringing together eCommerce, Customer Experience and Digital Marketing executives from manufacturers and distributors to share insights on digital transformation.

Learn how to power innovative omni-channel customer experiences, leverage advanced data analytics for customer insights and optimise the manufacturer-distributor relationship.

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Event: CIO Institute Digital Boardroom Series – UK

Join us at the next Digital Boardroom Series: UK event, run by the CIO Institute, where we will be having deep dive discussions with industry leaders and experts and looking at the topic of, “Keep it Simple: Digital Transformation to Disrupt Your Business Outcomes, Not Your Customers”

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Event: Global Process Owners Summit

The role of a Global Process Owner requires a plethora of skills and specialties in 2021. Not only do you have to be an expert in your individual process but proficient in change management, digitizing and interpreting data, continuous improvement and increasingly intelligent automation. All while maintaining good customer experience and on-time service delivery. The 2021 GPO Digital summit is here to help. A one-day event tackling four of the key challenges GPO’s are facing right now.

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Event: ISA 21 Annual Conference

Join us at the Industrial Supply Association Annual Conference for 3 Action-Packed Days Featuring Interactive Round Table Discussions and Live Workshops.

Bonus: Hear from our Director of Sales, Alex Witcpalek at the Launchpad Series.

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Event: Hannover Messe Conference

Innovation. Inspiration. Interaction. Under the key theme of “Industrial Transformation”, exhibitors and industry thought leaders will present their technologies and ideas for the factories, energy systems and supply chains of the future.

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Event: 18th Annual O2C: Cash, Digitalisation, RPA & AI

This unique Marcus Evans event will discuss Customer Experience and Robotics for Customer Facing Supply Chain Management and Order to Cash: we will continue the process and organisational maturity journey of improving, innovating and digitalising this core business artery responsible for Customer Experience & O2C.

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Webinar: How To Excel in the Efficiency Era

In 2021, digitising and automating processes topped the list of initiatives considered most effective to enhance the customer experience. As businesses move into the recovery phase from the impacts of the pandemic, modernising and accelerating digital transformation has never been more important when competing for new and existing customers.

Join other CX, operations and digital transformation leaders to explore how sales order automation can differentiate you from your competitors and lay the foundations for exceptional customer experience.

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